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FAQs

Frequently Asked Questions
 

What is a Chocolate Fountain ?

 

A Chocolate Fountain or Chocolate Fondue Fountain is a cascading chocolate waterfall.  Guests at your wedding, party or special event dip treats into the warm flowing chocolate.  The fountain is set up and attended by one of our Chocolatiers.

 

How does the Chocolate Fountain work ?

 

A heated bowl at the base of the fountain keeps the 10kg of chocolate warm.  A giant corkscrew lifts the chocolate to the top of the fountain to cascade over the tiers like a chocolate wedding cake.

 

What type of Chocolate do you use ?

 

We use only the finest Belgian Couverture Chocolate, which contains extra Cocoa Butter, giving it a creamy consistency and helping it to flow elegantly over the fountain.  The chocolate is available in Plain, Milk or White and also in Strawberry, Orange, Lemon, Cappuccino and Caramel flavours, each with their own distinctive colours.

 

What type of treats can my guests dip in the Fountain ?

 

Almost any food that goes well with chocolate can be dipped.  Some of the favourites include Strawberries, Marshmallows, Fresh Pineapple, Profiteroles, Mini-doughnuts, Fudge, Grapes and Kiwi-fruit.  We avoid anything that is crumbly or will fall off the skewers as this would make the chocolate lumpy and affect the way it cascades.

 

How much does it cost to hire ?

 

We are very flexible, depending on your requirements, so adjust our costs to suit.  Please see our prices page for examples of hire costs. 

 

How long does the Fountain run for ?

 

The fountain can run all day, as long as it is topped up with chocolate.  The 10kg of chocolate that we provide will serve 100-150 guests, but we always bring extra chocolate just in case.  We are flexible about how long we stay at an event, but tend to be needed for around 3 hours.

 

Why are you so flexible about your service ?

 

We recognise that you may need the fountain for longer or shorter periods, that some venues will not allow food to be brought in or that you may require particular dips which are more or less expensive than usual.  We will always agree a price and particulars of service with you before you book.

 

Can the Chocolate Fountain be used outside ?

 

The Chocolate Fountain is not suitable for outside events as the aroma of the chocolate attracts insects and draughts can affect the flow of chocolate.  The Fountain can, however, be used inside an enclosed marquee.

 

Is the Chocolate Fountain messy ?

 

We always recommend that one of our dedicated Chocolatiers is on hand to look after the Fountain throughout the event and advise your guests on how to dip without making a mess.  You can then relax and enjoy your event.

 

Is it difficult to clean the Chocolate Fountain ?

 

As one of our chocolatiers will attend the event, we will take care of the cleaning for you.

 

How far do you travel ?

 

One and a half hours of travel time from Reading (M4 junction 11) is included in our hire examples.  This includes Berkshire, Hampshire, Surrey, Middlesex, Wiltshire, Oxfordshire, East Sussex, West Sussex, Bristol, Newport, Birmingham and parts of London, Hertfordshire, Essex and Kent - please ask us if you are unsure.  If you are further afield we will need to make a small charge for the extra travel.

 

Why should I use 1st Class Chocolate Fountains  ?

 

We are a friendly, family run business and are very flexible about how we provide our service to make your event even more special.  We will listen carefully to all your requirements and check all the details when you book.

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Tel. 0800 634 3312 or 07884 251151

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